Privacy Policy

Privacy Policy

DataWave GmbH, Hermanngasse 21/10, 1070 Vienna, Austria, FN 648990y

Controller

DataWave GmbH

office@auditjet.at

+43 699 11324696

Hermanngasse 21/10, 1070 Vienna, Austria 🇦🇹

Processed Data

The following data we process from you are listed below:

  • Contact Data

    This includes all information you provide in the contact form on our website, in particular name, email address, and any additional details you voluntarily share.
  • Personal Data

    This includes data arising in the course of our business relationship and the creation or use of a user account. Examples are name, email address, or payment information.
  • Application Data (insofar as personal data are included)

    This covers data actively uploaded by users within our application that contain personal information.
  • Analytics Data

    We collect certain data on the use of our application, such as when a user last logged in or which functions were used. This information is used to improve our services and to ensure security and stability.

Purposes of Processing and Legal Bases

Processed DataPurposes of ProcessingLegal Bases
Contact DataResponding to inquiries via the contact form, communication with usersThis data are required to respond to inquiries or to contact users upon their request.
Personal DataCreation and management of user accounts, payment processing, login functionality, communication, fulfillment of contractual obligationsProcessing is necessary to enable the use of our services and to fulfill contractual obligations.
Application DataProvision of the main functionality of the application (e.g., processing, storage)Processing is necessary to enable the use of our services and to fulfill contractual obligations.
Analytics DataImprovement of the application, usage analysis, error detection, securityWe have a legitimate interest in keeping the platform user-friendly, secure, and functional.

Categories of Data Subjects

While using our services, we process personal data of the following groups:

  • Customers / Users of the Software

    Registered individuals or companies actively using our application, for example for data analysis and processing.
  • Prospective Customers

    Individuals who request information about our services or contact us via our website without yet being users.
  • Website Visitors

    Individuals who visit our website.
  • Customers of Our Customers

    Individuals whose data is contained in files uploaded by users of our software. This processing is carried out exclusively on behalf of and under the instructions of our customers. A separate data processing agreement in accordance with applicable data protection regulations applies to this.

Recipients of Your Data

During our business activities, it may be necessary to share personal data with external service providers and third parties. This is done only to the extent required and in compliance with applicable data protection laws. Possible recipients include:

  • External Service Providers (Processors)

    We work with carefully selected service providers who support us in delivering our services. These include hosting and infrastructure providers, IT service providers, communication services, payment and billing services, marketing and advertising providers, as well as customer support and feedback system providers. These service providers process personal data solely on our behalf and according to our instructions.
  • Other Third Parties

    In certain cases, other external parties such as banks, tax advisors or law firms, auditors, or HR consultants may gain access to personal data if required for business or legal purposes.
  • Compliance with Legal Obligations

    We may disclose personal data if necessary to meet legal requirements, to assert, exercise, or defend legal claims, or to prevent misuse and investigate criminal acts, such as fraud or cybercrime prevention.

Cookies

Our website does not use cookies and does not store IP addresses or any other data traceable to you.

Security Measures

Protecting your personal data is important to us. We use economically reasonable measures to process your data securely and protect it from unauthorized access. This includes technical, contractual, organizational, and physical safeguards designed to properly secure the information you provide. We also take data protection into account when developing and selecting hardware, software, and procedures.

Please note that you can also contribute to the security of your data. For example, never share your login details or passwords with third parties.

Data Transfer Abroad

We process your data on servers in Germany (or in Switzerland for Swiss customers). Your data therefore remains within the EU (or Switzerland).

Retention Period

We delete personal data in accordance with legal requirements once the underlying consent has been withdrawn or there is no legal basis for further processing. This applies when the original purpose of data collection no longer exists, or the data is no longer needed. Longer retention may be required if statutory retention obligations apply or if legitimate interests justify archiving. This includes commercial and tax law requirements, as well as cases where data are needed to assert, exercise, or defend legal claims or to protect the rights of third parties.

Legal Information

You have the rights of access, rectification, erasure, restriction, data portability, withdrawal, and objections regarding the data we process about you. If you believe that the processing of your data violates data protection law or infringes your rights in any other way, you may lodge a complaint with us (office@auditjet.at) or with the data protection authority.

Changes and Updates

We recommend that you regularly check the current version of this privacy policy. Updates will be made whenever changes in our data processing activities make this necessary. If such changes require your cooperation—for example, granting new consent—or if individual notification is legally required, we will inform you accordingly. Please also note: if this privacy policy lists contact or address data of companies and organizations, their validity may change over time. We therefore recommend verifying such information independently before making contact.